Return & Refund Policy
How to initiate a return or replacement request
We take care to ensure every tinybloo order reaches you just as it should. Please inspect your order as soon as you receive it.
If you receive a product with a manufacturing defect, an incorrect product, or an item is missing from your order, please contact us within 48 hours of delivery.
To help us review and resolve your request, please share:
- A clear, continuous unboxing video showing the package being opened
- Clear photos/videos showing the issue
- Your order number
- Details of the product and issue
The unboxing video is required to process requests related to damaged/defective, incorrect or missing products.
Once we receive the details, our team will review your request and assist you with the appropriate resolution.
Return & Replacement Eligibility
Return/replacement requests are considered only in cases of:
- Manufacturing defects
- Incorrect product received
- Missing item(s) from the order
To be eligible, the product must be unused, unwashed and in its original condition, with the original packaging, tags and invoice retained.
Requests must be raised within 48 hours of delivery along with the required unboxing video and supporting images.
All requests are subject to verification and approval by tinybloo. Replacements are also subject to product availability.
Products that have been used, washed, altered or damaged after delivery will not be eligible.
Sale & Clearance Products
Products purchased during clearance or marked as final sale are not eligible for return or replacement, except in the case of a verified manufacturing defect or an incorrect/missing item.
Need help?
If there’s an issue with your order, please reach out to us through the contact details provided on our website. Our team will be happy to assist you.